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Sunscape Puerto Vallarta Resort, Puerto Vallarta

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From298US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300

Sunscape Puerto Vallarta Resort, a 4-star family-friendly hotel, features a large main pool complex and a new water park for guests of all ages. The property includes various dining options and offers numerous activities, including a turtle release program and whale watching. Located near the famous Malecón, the resort provides extensive amenities for a memorable vacation.

Rooms & Amenities

Guestrooms at Sunscape Puerto Vallarta Resort include 340 accommodations, each featuring a private furnished balcony with views of Banderas Bay or landscaped gardens. Amenities include air conditioning, a flat-screen TV, a minibar, and free WiFi for comfort. Upgraded Sun Club rooms offer additional privileges like premium minibar items and access to an exclusive lounge.

Dining & Beverage Options

Dining options at Sunscape Puerto Vallarta include six restaurants ranging from the buffet-style World Café to the Italian Da Mario. Guests can also enjoy light meals at the Barefoot Grill, and four bars serve a variety of cocktails and non-alcoholic beverages. The resort offers 24-hour room service for added convenience.

Leisure & Activities

Guests at Sunscape can participate in numerous recreational activities, including beach volleyball, tennis, and a supervised kids' club. The new water park provides fun for younger visitors, while adults can unwind at the oceanfront spa. Evening entertainment includes beach movie nights and various themed events.

Location & Transportation

The hotel provides convenient transportation options with bus services nearby for easy access to local attractions. Famous landmarks such as the Malecón Boardwalk are approximately 2 miles away, along with shopping centers and dining destinations. Francisco Medina Ascencio y Avenida Fluvial Vallarta bus stops are a short walk from the resort.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
3 persons
32 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Deluxe King Room
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Deluxe King Room
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Center
Puerto Vallarta 1.0 mi
Airports
Lic. Gustavo Diaz Ordaz (PVR) 4.5 mi
Tepic (TPQ) 107.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Tennis court
  • Pool tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics
  • Fishing

Services

  • Paid shuttle service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Video games
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Back massage
  • Head massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300
Map view
Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, Mexico, 48300
Nearby
Shopping Area
La Isla Shopping Village
900 ft
Night club
Santa Discoteque
500 ft
Mall
Peninsula Plaza Vallarta
1600 ft
Grand Venetian
1100 ft
Night club
Barrabar
1500 ft
Restaurants
Food Park Puerto Vallarta
800 ft
Francisco Medina Ascencio 2450 Diaz Ordaz
Cafe Chapultepec
300 ft
Boulevard Francisco Medina Ascencio 2135 in Los Tules
La Dolce Pizzeria
600 ft
Boulevard Francisco Medina Ascencio
El Patron Restaurant
1000 ft
Boulevard Francisco Medina Ascencio K.m. 2.5 Zona Hotelera Norte
Ponte Almeja
600 ft
Plaza Comercial La Isla Vallarta # 2477
Fiesta Inn Puerto Vallarta Restaurant
800 ft
Blvd. Francisco Medina Ascencio #2479
Restaurant Italiannis
800 ft
Blvd. Francisco Medina Ascencio 2479 Hotel Zone la Isla Mall
La Trattoria Restaurant
1200 ft
Boulevard Francisco Medina Ascencio Km 2.5 Zona Hotelera Norte
Yashinoki Sushi Bar Puerto Vallarta
1200 ft
Boulevard Francisco Medina Ascencio Km 2.5

Reviews and Ratings

Feedback from previous guests about their experience
76%
liked the resort and would come back again
Amazing staff
Fun activities
Outdated rooms
Repetitive food
7.6/10
Very good
Rooms
7.8
Location
8.9
Service
8.4
Dining
6.4
Guest reviews
7.6/10
based on 9 reviews
4/5 based on 5056 reviews
5.9
5.9/10 based on 52 reviews
#31 of 161 hotels in Puerto Vallarta based on Tripadvisor
Dudley
United Kingdom, January  2025
7.2/10

I had a lovely stay at the hotel with a great view of Banderas Bay. The location is ideal for family-friendly fun, and the staff went above and beyond to make our experience memorable. The rooms were comfortable but lacked proper cleaning and maintenance. Dining options were a bit repetitive at times. Overall, it was a nice trip, but there were definitely some areas that could use improvement.

Rooms
6.0
The room was comfortable with stunning views, but cleaning was inconsistent and basic amenities were lacking.
Service
9.0
The service from the staff was excellent, always trying to involve us in various activities and making us feel welcome.
Location
9.0
The hotel has a great location near the beach and is perfect for various activities, making it easy to enjoy the local scene.
Dining
5.0
Dining options could be repetitive; I found the breakfast selections quite limited and not very appealing overall.
Facilities
6.0
Facilities were decent, although the pool area could use some maintenance and better cleaning.
Philip
United Kingdom, December  2024
8.4/10

I had a wonderful time at this resort. The location was fantastic, close to the beach and a great mall for shopping. The staff was incredibly friendly and made me feel welcomed. The food was delicious, especially breakfast, although it got a bit repetitive after a few days. The pool was fun, but it was often crowded, making it a bit less relaxing than I hoped. Overall, it was a great value for money with beautiful views.

Rooms
8.0
The rooms were nice and clean, although slightly smaller than I expected for a deluxe ocean view. The mini fridge was always stocked, which was a nice touch.
Service
9.0
Service was excellent across the board, from the waitstaff to housekeeping. They truly made us feel at home.
Location
10.0
The location was perfect, right at the beach and adjacent to a lovely mall. It made for easy access to shops and dining.
Dining
7.0
Dining was enjoyable, with breakfast being the highlight. However, dinner options felt somewhat repetitive, which was a minor letdown.
Facilities
8.0
The pool area was vibrant and fun, but it felt a bit crowded at times, limiting the relaxation experience.
Lee
United Kingdom, December  2024
6.4/10

My stay at the hotel was quite the mixed bag. While we had a fantastic room upgrade with breathtaking views, the service was far from satisfactory, and the dining options left much to be desired. The location is decent with easy access to nearby shops, but the overall experience was marred by some frustrating issues during our stay.

Rooms
8.0
Initially, we were disappointed with our room placement, but after upgrading, our top-floor room offered stunning panoramic views that made it worthwhile.
Service
6.0
While some staff members were friendly and tried to assist, we encountered several service hiccups, especially when dealing with requests at the restaurants.
Location
7.0
The location is good, with easy access to an outdoor mall and other attractions in the area.
Dining
5.0
The food options were quite limited, with the buffet often lacking variety and quality, although some specialty restaurants were enjoyable.
Facilities
6.0
The hotel could use some updates, particularly around the pool area which had visible wear and tear.
David
United Kingdom, December  2024
8.6/10

I had a wonderful stay at the resort with its fantastic location and friendly, helpful staff. The rooms were clean and well-maintained, but the dining options were somewhat repetitive. The beach area was lovely, though slightly rocky, which is worth considering. Overall, it was a great experience, especially for the price, despite a few minor drawbacks.

Rooms
9.0
The rooms were clean and nicely decorated with daily maintenance. We enjoyed having a king-size bed and a mini-bar that was restocked every day.
Service
9.0
The service was excellent, with staff always ready to help. I especially appreciated the attentiveness at the bar and the pool area.
Location
10.0
The location was fantastic, being close to the beach and only a short bus ride to downtown.
Dining
7.0
The food quality was good, but we found it a bit repetitive after a while. However, there were plenty of options across different restaurants.
Facilities
8.0
The facilities were generally good, with a nice pool area and beach, though there was only one pool.
Franklin
United States of America, October  2024
8.4/10

I had an amazing time at Sunscape, enjoying the stunning ocean views and excellent service from the friendly staff. However, the dining experience had its ups and downs with some food disappointments, and the noise level from kids could be bothersome if you're looking for a tranquil retreat. Overall, it's a fun family-oriented place with some great moments, but don't expect a perfectly quiet atmosphere.

Rooms
9.0
My room was on the sixth floor with a partial ocean view, really clean and beautifully furnished. It had a nice king-size bed and a mini-bar that was restocked daily, which I appreciated.
Service
10.0
The service was top-notch, especially from the concierge and staff at the bar who were always cheerful and attentive. They genuinely made our experience even more enjoyable.
Location
10.0
Located on the picturesque Pacific Ocean's Bahía de Banderas, it was such a treat to soak in those beautiful sunsets while having everything I needed right at the resort.
Dining
6.0
The dining options were a mixed bag—some meals were just okay, and the breakfast menu was quite repetitive and lacking flavor. The guacamole was great, though!
Facilities
7.0
While the pool area was nice, some tiles were broken, which didn’t look great, especially during dinner when maintenance was happening.
Ronnie
United States of America, October  2024
6.8/10

My stay at the resort had its ups and downs. The staff worked really hard and were friendly, and the daily activities kept us entertained. However, the food quality was disappointing and I noticed some issues with securing poolside lounge chairs. Additionally, there were some safety concerns at the beach due to rip currents. Overall, it's a mixed experience where you get what you pay for.

Rooms
9.0
The rooms were excellent with a nice king-size bed and good furnishings, plus the mini-bar was restocked daily.
Service
6.0
The service was a bit hit or miss; while some staff members were great, others seemed indifferent.
Location
7.0
The location was decent, but the beach had significant safety warnings due to rip currents.
Dining
5.0
Dining was a letdown overall, with poorly seasoned food and repetitive breakfast options.
Facilities
7.0
Facilities like the pool area were nice and well-maintained, but securing lounge chairs was a hassle.
Ruth
United States of America, August  2024
8.2/10

My stay at the hotel was a lot of fun, especially thanks to the staff who were truly amazing. The location allowed us to enjoy stunning views of Banderas Bay, but the food, while adequate, could be repetitive. The rooms were comfortable but in need of some updates, especially the air conditioning. Overall, it was a great holiday filled with activities for the family.

Rooms
7.0
The rooms were nice and reasonably comfortable, but they could definitely use some updating. The air conditioning didn't work as well as I hoped.
Service
10.0
The staff were incredibly accommodating and went above and beyond to make our stay enjoyable, from the concierge to the bar staff.
Location
9.0
The location was fantastic, with easy access to the pool and beautiful views. It felt convenient to get to nearby places.
Dining
7.0
The dining experience was decent; we found the food options a bit repetitive, but we always managed to find something appetizing.
Facilities
8.0
The hotel had great facilities, including a fun pool area and activities for everyone, which kept us entertained.
Amazing staff
Outdated rooms
William
United States of America, August  2024
7.6/10

The hotel offers breathtaking views and a pleasant pool area, making it a relaxing choice. However, the rooms are quite basic, lacking some amenities and proper internet access. Dining was a mixed bag; while the Seaside Grill impressed us, the buffet often fell short. There's room for improvement, especially in the room amenities and dining consistency.

Rooms
6.0
The rooms were basic and didn't have a dressing table or bath, but the view from the balcony was stunning.
Service
8.0
The service at the Seaside Grill was outstanding, with lovely staff that made our dining experience enjoyable.
Location
9.0
The hotel is well-located, providing easy access to the beach and beautiful views.
Dining
7.0
The dining experience varied; while the Seaside Grill served amazing food, the buffet often left something to be desired.
Facilities
8.0
The pool area was nice and well-kept, making it easy to find a sunbed when we needed one.
Richard
United States of America, August  2024
8.8/10

My family had a fantastic time at this resort! The beach was perfect for swimming, especially for my grandchildren aged 8-11. The variety of dining options was impressive, and the evening entertainment kept everyone engaged. However, we faced a bit of a hiccup with room placement since we couldn't have all our rooms together, which was slightly inconvenient. Overall, it was a great family-friendly experience.

Rooms
8.0
Our rooms were clean and well-equipped, but we were spread out due to room configuration.
Service
9.0
The staff was incredibly attentive and made our stay even more enjoyable, checking on us and making sure we were comfortable.
Location
9.0
The resort is conveniently located near the beach, allowing easy access for family fun.
Dining
9.0
The dining options were fantastic, especially the World Cafe for dinner and the Barefoot Grill for a quick lunch.
Facilities
9.0
The facilities were well-maintained, and the nightly entertainment was engaging and fun for the kids.
Great for families
Room placement issue
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